Shipping
How long does shipping take? Orders are processed within 1–2 business days. Standard shipping (US) takes 3–7 business days; express takes 2–3 business days. International orders typically arrive in 7–14 business days.
How do I track my order? You'll receive a tracking link by email as soon as your order ships.
Returns & Exchanges
What's your return policy? 30 days from delivery, unworn and unwashed with tags attached. See our full Return & Refund Policy for details.
Are exchanges free? Yes — size and color exchanges within the US ship free.
Sizing
Do Echelon pieces run true to size? Most pieces are true to size with an intentionally relaxed, oversized fit. Check our Size Guide for exact measurements on each style.
Product Care
How do I care for my Echelon pieces? Machine wash cold, inside out, with like colors. Tumble dry low or hang dry to preserve fabric weight and print quality. Avoid ironing directly on graphics.
Orders & Payment
What payment methods do you accept? All major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Can I change or cancel my order? Contact us within 1 hour of placing your order and we'll do our best to accommodate changes before it enters fulfillment.
Still have questions? Reach our team on the Contact page — we typically respond within 24 hours.