Return & Refund Policy

Last updated: June 30, 2026

We want you to love your ECHELON order. If you are not completely satisfied, we are here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible, items must be unworn, unwashed, and in original condition with all tags attached.

The following items are non-returnable: sale items, gift cards, and items marked as final sale.

How to Start a Return

Email us at returns@echelonapparel.com with your order number and reason for return. We will provide return instructions and a prepaid shipping label.

Refunds

Once we receive and inspect your return, we will notify you. Approved refunds are processed within 5-7 business days back to your original payment method.